For clinics
Every patient enquiry from your ads, answered and booked.
Pixl's AI front desk answers on WhatsApp, Instagram, Messenger and email, day and night, from your own prices. It books consultations, reminds patients before the visit, and hands over to your team the moment a person is needed.
Overnight, 9 pm to 8 am
Rahul10:42 pm
Booked 11:00 am Saturday
Ananya11:05 pm
Fee and timings answered
Vikram11:48 pm
Flagged for your team
Meera7:12 am
Rescheduled to 5:00 pm Monday
How can a clinic handle enquiries and appointment requests?
Configure agents around administrative enquiries, appointment workflows and human handover using the clinic’s verified information. Keep clinical advice and emergency handling within approved boundaries.
The problem
Where clinics lose patients
After hours
Your ads run all night, and patients message at 11 pm. By the morning, they may have booked somewhere else.
A busy front desk
While your team handles walk-ins and phone calls, the WhatsApp and Instagram messages wait.
Empty slots
A consultation booked without a reminder is a slot that can stay empty.
A day with Pixl
A day at Sample Clinic
One patient, from the ad he tapped to the visit and after. A sample: every name and number here is made up.
Thu · 10:42 pm
He taps your ad after you've closed
Rahul taps your hair transplant ad and asks the price on WhatsApp. Pixl answers within a minute, from your own price list, and knows which ad he came from.
InboxSample Rahul
WhatsApp · From the ad “Hair transplant”
Rahul· 10:42 pm
How much does a hair transplant cost?Front desk· 10:42 pm
Hi Rahul! A consultation with our doctor is ₹500. The doctor checks your scalp and tells you the number of grafts and the exact cost there. Saturday has 11:00 am or 4:30 pm. Shall I book one?Thu · 10:44 pm
Booked into your calendar
He picks Saturday at 11:00 am. Pixl offers only the free slots in your Google Calendar, books the consultation and confirms it on WhatsApp.
AppointmentsSample Consultation booked
- Patient
- Rahul
- When
- 11:00 am Saturday
- Calendar
- Google Calendar
- Reminders
- 1 day and 2 hours before
Came from the ad “Hair transplant”
Fri · 10:15 am
A question for a person
He asks about paying in instalments. Pixl flags the chat and alerts your team on WhatsApp. Priya takes over, and the AI stays paused until she hands it back.
InboxSample Rahul
WhatsApp
Rahul· 10:15 am
Can I pay for the treatment in instalments?Front desk· 10:15 am
Good question. I've asked our team, and someone will reply to you here shortly.Flagged: needs a person
Priya is replying, and the agent is paused
Fri · 11:00 am
A reminder he can answer in one tap
A day before, and again two hours before, he gets a WhatsApp reminder with Confirm, Reschedule and Cancel buttons, in English or Hindi, and never at night.
InboxSample Rahul
WhatsApp
Appointment desk· 11:00 am
Hello Rahul, this is a reminder of your consultation with Sample Clinic on Saturday at 11:00 am. Please tap Confirm if you are coming, or Reschedule or Cancel if your plans have changed.ConfirmRescheduleCancelRahul tapped Confirm
Sat · 12:30 pm
After the visit
Pixl asks your team whether he came. He did, so he gets a thank-you and a check-in after the visit. Had he missed it, he'd get one gentle message offering a new time.
CustomersSample Rahul
ConsultedNext: Treatment planned- Enquiry
- Contacted
- Consultation booked
- Consulted
- Treatment planned
Thank-you and check-in sent on WhatsApp
Mon · 9:00 am
You see what worked
Your Results page shows your new enquiries, how fast they were answered, the consultations booked and what each one cost.
ResultsSample - New enquiries
- 64
- Answered in 60 s
- 97%
- Consultations booked
- 18
- Cost per consultation
- ₹410
Last week, from your ads and your team
Try it
Ask the sample clinic
Tap a question and watch the front desk answer from the clinic's own facts. Nothing you tap is sent anywhere.
Rahul
Instagram · From the ad “Hair transplant”
Today
A sample enquiry. Tap a question below to send it.
Send as Rahul
Behind this reply
- Came from
- Instagram ad · Hair transplant
- Consultation fee, from your price list
- ₹500
- Consultation booked
- —
- Reminders
- —
Your AI team
Your clinic's AI team
Agents that each do one job and share one inbox with your staff. Maya, your workspace partner, runs the team with you: she proposes, and you approve.
Front desk
Answers every enquiry from your ads and books consultations.
Sample38 enquiries answered, 9 consultations booked
Appointment desk
Confirms each booking, reminds patients, asks if they came and checks in after the visit.
Sample14 reminders sent, 2 visits moved
Follow-up
Nudges patients who went quiet, within WhatsApp's rules.
Sample6 follow-ups sent
Phone deskEarly access
Answers your clinic's phone in English, Hindi and more Indian languages.
Guardrails
Clinic-safe by default
Rules every clinic agent follows, whatever its own instructions say. Your doctor makes every medical decision.
Rahul
Rahul
Front desk
Rahul
Front desk
No diagnosis
It never says what a symptom, report or test result means. A medical question gets a consultation with the doctor instead.
No medicines or doses
It never recommends, changes or gives a dose of any medicine or treatment.
No promised results
No success rates, chances or guarantees, and it never calls your clinic or a doctor the best.
Only your prices
It quotes a price only from your own rate list, exactly as written. If a price isn't there, it says the clinic will confirm it.
Health questions need a Yes
It asks health questions only after the patient taps Yes on a WhatsApp consent message.
Emergencies go to 108 or 112
Anyone describing an emergency is told to go to the nearest emergency department or call 108 or 112, and the chat is flagged for your team.
It learns your clinic
- Your list is called Enquiries, and bookings are Consultations.
- Your centres, doctors, treatments and prices in one place, which every agent answers from.
- A claim without a source waits for your review before any agent says it.
- Ready starters for hair, skin, aligner, eye, dental and fertility clinics.
Sample Clinic
- Consultation
- ₹500
- Follow-up consultation
- ₹300
- Scalp analysis
- ₹1,200
Not on the list? Agents say the clinic will confirm it.
How to start
Start with a 14-day pilot
₹9,999 + GST, set up with you.
Days 1–2
We set it up with you
We connect your WhatsApp, Instagram and Messenger, and load your prices, FAQs and doctors' timings.
Days 3–14
It answers every enquiry
Pixl replies to every new message. Your team watches the inbox and steps in whenever they want.
Day 14
You see the numbers
How fast Pixl replied, your new enquiries and your bookings are on your Results page. Keep going, or walk away.
At least 95% of new WhatsApp, Instagram and Messenger enquiries answered within 60 seconds, or your pilot fee back. Pilot terms
Answer your next lead in seconds.
A 14-day pilot for ₹9,999 + GST. At least 95% of new WhatsApp, Instagram and Messenger enquiries answered within 60 seconds, or your pilot fee back.